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How to Deal With Accidents at Work


Accidents at work can happen to anyone, at any time. Whether it’s a minor mishap or a more severe incident, it’s essential to know how to respond effectively. Here, we will cover the necessary steps to deal with accidents at work and ensure the safety and well-being of everyone involved.

Appointing First Aiders

Before addressing accidents, it’s crucial to establish how many trained first aiders your workplace needs. This ensures that there are enough individuals capable of providing immediate assistance in emergencies.

First aiders should receive proper training and hold relevant qualifications. The number of first aiders required depends on the size and nature of your workplace. Here’s how you can determine the appropriate number:

  • For smaller workplaces with fewer than 25 employees, at least one appointed first aider should be available.
  • In larger workplaces with 25-50 employees, there should be at least one EFAW qualified first aider.
  • For workplaces exceeding 50 employees, a ratio of one FAW qualified first aider for every 100 employees is recommended.

Responsibilities in Common Accident Scenarios

Designated first aiders play a vital role in providing initial medical assistance during accidents. We’ll outline their responsibilities in various common accident scenarios, ensuring they are well-prepared.

Cuts and Abrasions

  • First aiders should promptly clean and disinfect the wound.
  • They must apply appropriate dressings or bandages.
  • If the injury is severe, they should elevate the affected limb to minimise swelling.


  • For minor burns, first aiders should run cold water over the affected area for at least 10 minutes.
  • In the case of severe burns, they should call 999 immediately and keep the injured person still.

Sprains and Fractures

  • First aiders should immobilise the injured area with a splint or bandage.
  • Elevating the limb and applying ice can help reduce swelling and pain.

When to Call 999

In some situations, calling 999 (or your local emergency number) is necessary. It’s crucial to recognize when immediate professional medical assistance is required:

  • Life-Threatening Injuries: If someone is severely injured or unconscious, call 999 immediately.
  • Serious Burns: For second-degree burns or higher, seek professional help without delay.
  • Cardiac Arrest or Breathing Difficulties: If someone experiences a heart attack or difficulty breathing, don’t hesitate to call for emergency assistance.

When calling 999, it’s crucial to provide accurate and essential information to help emergency responders. We’ll guide you on what details to provide.

Reporting the Accident

All accidents, no matter how minor, should be reported to a designated authority or supervisor.

An accident report should include details such as the date, time, location, individuals involved, and a description of the incident.

Make sure to follow your company’s specific reporting guidelines and procedures.

Accurate and timely reporting of workplace accidents is essential for ensuring future prevention and addressing safety concerns. 


Dealing with accidents at work requires a proactive approach to ensure the safety and well-being of all employees. By following the steps outlined in this guide, you can create a safer work environment and effectively handle unexpected situations when they arise.

If you need to arrange first training for your work, we offer First Aid at Work courses, Emergency First Aid at Work courses and much more.